Privacy policy

Last updated: 11 June 2026

Brickego operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Brickego is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, place in your basket, or purchase, return, exchange or cancel.
  • Communications with us including information you include in customer support enquiries.
  • Device information including your IP address, browser type, and other unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information:

  • Directly from you when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services via cookies and similar technologies.
  • From our service providers who collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information to:

  • Provide, tailor, and improve the Services, including processing payments, fulfilling orders, managing your account, and arranging delivery.
  • Send marketing and promotional communications by email (you may opt out at any time).
  • Detect and prevent fraudulent or malicious activity and secure our services.
  • Communicate with you and provide customer support.
  • Comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to:

  • Shopify, vendors, and third parties who perform services on our behalf (e.g. payment processing, data analytics, cloud storage, fulfilment and delivery).
  • Business and marketing partners to provide marketing services. Our partners will use your information in accordance with their own privacy notices.
  • Third parties when you direct or consent to such disclosure.
  • Our affiliates or within our corporate group.
  • Third parties in connection with a business transaction such as a merger, or to comply with legal obligations, enforce our terms, or protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more, visit the Shopify Consumer Privacy Policy. You may also exercise certain rights via the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to third-party websites. We are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of their content or operators.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.

Security and Retention of Your Information

No security measures are perfect or impenetrable. We recommend you do not use unsecure channels to communicate sensitive information to us. We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our policies.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access personal information we hold about you.
  • Request deletion of your personal information.
  • Request correction of inaccurate personal information.
  • Receive a portable copy of your personal information.
  • Object to or restrict certain processing of your personal information.
  • Withdraw consent where we rely on consent to process your information.
  • Opt out of marketing communications at any time via the unsubscribe link in our emails.

If you reside in the UK or European Economic Area, you may also have rights to object to processing and withdraw consent under applicable data protection law.

You may exercise any of these rights by contacting us using the details below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request.

Complaints

If you have complaints about how we process your personal information, please contact us. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

International Transfers

We may transfer, store, and process your personal information outside the UK. Where we transfer personal information out of the UK, we will rely on recognised transfer mechanisms such as the UK's International Data Transfer Agreement or Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

  • Phone: 07703793491
  • Email: support@brickego.co.uk
  • Address: 53 Bentsbrook Road, North Holmwood, Dorking, Surrey, RH5 4HW, UK

For the purpose of applicable data protection laws, Brickego is the data controller of your personal information.