Shipping Policy

Shipping & Delivery Policy

Last updated: March 2026

Where We Ship

We currently ship within the United Kingdom only.

Processing Times

Orders are processed and dispatched within 1–2 business days. Orders placed after 3:00 PM will be processed the next business day. Orders placed on weekends or UK bank holidays will be processed the next working day.

Delivery Options & Estimated Timeframes

Royal Mail Tracked 24 – 1–2 working days

Royal Mail Tracked 48 – 2–3 working days

DPD Standard Delivery – 2–3 working days

DPD Next Day Delivery – Next working day (order before cut-off)

Timeframes are estimates and may vary during peak periods such as Christmas or bank holidays.

Shipping Costs

Free delivery on all orders over £75

Orders under £75 — shipping costs are calculated at checkout based on your delivery address and chosen service

Order Tracking

Once dispatched, you'll receive a confirmation email with tracking information where applicable.

Missing or Delayed Orders

If your order hasn't arrived within the estimated timeframe, please contact us at support@brickego.co.uk with your order number and we'll look into it straight away.